TERMS OF USE
INTRODUCTION
These Terms and Conditions of Use (Terms of Use) and the Terms and Conditions of Sale
(Terms of Sale) are a legal agreement (« Agreement ») between you (« You ») and
COASTAL CONTACTS AUS PTY LTD (also known as « Clearly »), and its parents,
subsidiaries, affiliates, representatives, officers and directors (hereinafter referred to
as « Clearly », « We », « Our » or « Us »), as owner of Clearly.com.au (the « Website ») and
govern your use of the Website and our services (« Services »).
These Terms of Use govern your use of, access to, and sales from our Services. By accessing,
using, or purchasing from, our Services, you agree to be bound by these Terms.
Please note Clearly reserves the right to amend the Terms at any time without prior written
notice, in Clearly’s sole discretion. You should from time to time review these Terms, as they
may change.
The content and material available through our Services are provided for informational
purposes and should not replace professional medical advice or treatment. The information we
provide is not, and is not intended to be, a substitute for the care and advice of a healthcare
professional.
If you have questions, concerns, are experiencing issues with your vision, or are seeking
advice on the suitability of a product for you, then we recommend that you consult with your
Optometrist, or such other suitably qualified eye care professional.
No advice or information, whether oral or written, obtained by you from our Services shall
create any warranty or other obligation not expressly stated in the Terms.
TERMS AND CONDITIONS OF USE
1. General
2. License and Intellectual Property
3. Privacy Policy
4. Reliance on Information displayed
5. Content submitted by you
6. Buying goods through our website
7. Continuity of Service
8. Viruses
9. Linking to our website
10. Links from our website
11. Disclaimers and limitation of liability
12. Other terms
1. GENERAL
This website is owned and operated by Clearly.
Please read these Terms of Use carefully as they set out the terms and conditions under which
you may use or access our Website whether as a guest or registered user.
Clearly is not liable for any loss incurred by you or any other party in connection with the use
of this website or any linked websites. This general disclaimer is not restricted or modified by
any of the following specific warnings and disclaimers.
No advice or information, whether oral or written, obtained by you from our Website shall
create any warranty or other obligation not expressly stated in the Terms.
By accessing or using the Website, you represent that you are at least eighteen (18) years old.
If you are not of such an age, please consult with your parent or guardian with respect to these
Terms.
By accessing or using the Website, you agree to abide by all applicable laws and regulations
governing your use of the Website.
2. LICENCE AND INTELLECTUAL PROPERTY
Clearly hereby grants you a personal, revocable, limited, non-exclusive and non-transferable
licence to use the Website for your personal use, which does not include activities related to
any commercial, entrepreneurial or professional activity, provided that you comply with the
Terms of Use. Notwithstanding the foregoing, you may not modify, translate, decompile,
create derivative work(s) of, copy, distribute, disassemble, broadcast, transmit, publish,
remove or alter any proprietary notices or labels, licence, sublicence, transfer, sell, mirror,
frame, exploit, rent, leave, private label, grant a security interest in, or otherwise use the
Website in any manner not expressly permitted herein.
These Terms of Use provide only a limited licence to access and use the Website. Use of the
Website does not constitute a licence to use in any way, any of the registered or unregistered
Trademarks owned by, or licensed to, Clearly or its associated entities as defined in the
Corporations Act 2001 and any of the brands advertised on the Website.
Accordingly, you expressly acknowledge and agree that Clearly transfers no ownership or
intellectual property interest or tile in and to the Website to you or to anyone else. All text,
graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code
(including html code), programs, software, products, information, and documentation as well
as the design, structure, selection, coordination, expression, "look and feel" and arrangement
of any content contained on or available through the Website, unless otherwise indicated, are
owned, controlled, and licensed by Clearly.
Clearly, the Clearly logo(s) and all other names, logos, and icons identifying Clearly and
Coastal Contacts and its products and services are proprietary trademarks of Clearly and any
use of such marks, including, without limitation, as domain names, account identifiers, or as
search terms, without express written permission is strictly prohibited. Other product and
company names or logos mentioned or displayed on or through the Website may be the
trademarks and/or service marks of their respective owners.
You are permitted to download and print extracts from the Website for your own personal,
non-commercial, use. Any other use of the Website including the reproduction, modification,
distribution, transmission, republication, display or performance of the content of the Website
without prior written consent from Clearly is strictly prohibited.
You may not create and/or publish your own database that features substantial parts of the
Website without the prior written permission of Clearly
3. PRIVACY POLICY
Clearly processes all information in accordance with our Privacy Policy. Please review
Clearly’s Privacy Policy on our Website for a summary of Clearly’s information collection
and use practices. By using our Website, you consent to such collection and processing and
you warrant that all personal information provided by you is accurate.
4. RELIANCE ON INFORMATION DISPLAYED
We take steps to ensure that all information contained on our Website is accurate and current.
We make no guarantees, conditions, representations or warranties (express or implied) as to
the accuracy, completeness or reliability of such information. To the maximum extent
permitted by law, we exclude liability for any direct, indirect or consequential loss or damage
arising from the use of or any action taken in reliance on any information appearing on the
Website.
We make all reasonable efforts to accurately display the attributes of our products, including
composition and colours. The colour you see will depend on your device, and we cannot
guarantee that your device will accurately display such colours.
5. CONTENT SUBMITTED BY YOU
From time to time we may make available on our Website bulletin boards, chat rooms,
comment areas, billboards, forums, news groups, postings sections or similar communication
facilities. In such instances, we welcome your comments on our Website. However, any
notes, messages, billboard postings, ideas, suggestions, or other material which You submit to
Clearly (User-Posted Content) must not harass, slander, malign, libel, defame, threaten, or
otherwise violate any rights of any third-parties and must not include any profanity, obscene,
indecent, pornographic, defamatory, unlawful, or otherwise objectionable material all as
determined by us. Furthermore, User-Posted Content must not infringe the intellectual
property rights, privacy rights, rights of publicity, or other proprietary rights of any person or
entity.
Upon your submission of any and all User-Posted Content, You grant Clearly a non-
exclusive, royalty-free, perpetual, irrevocable right and license to use reproduce, copy,
modify, alter, publicly display, publicly perform, post, transmit, broadcast, distribute or
otherwise use the User-Posted Content, such that Clearly shall be and is entitled to use such
User-Posted Content for any type of use, including promotional purposes and advertising, in
perpetuity, in any and all media whether now known or hereafter devised, without any
compensation to you. Your expressly waive any and all rights, grounds and actions
concerning the inspection and approval of the finished product that may be produced and used
in connection with your User-Posted Content. By submitting any User-Posted Content to us,
You represent and warrant that You hold all necessary right, title and license to such User-
Posted Content and that your submission of such materials to the Website does not and will
not violate or infringe the rights of any third-parties, including but not limited to intellectual
property or privacy rights.
6. BUYING GOODS THROUGH OUR WEBSITE
Your purchase of goods on our Website is subject to our Terms and Conditions of Sale below.
7. AVAILABILITY AND CONTINUITY OF SERVICE
You acknowledge and accept that Clearly reserves the right, at its own and complete
discretion, to temporarily or permanently (i) suspend or eliminate the Website, and/or (ii)
disable any access to the Website.
8. VIRUSES
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic
bombs, corrupted data or other material which is malicious or technologically harmful. You
must not attempt to gain unauthorised access to our Website, the server on which our Website
is stored or any server, computer or database connected to our Website. You must not attack
our Website via a denial-of-service attack or a distributed denial-of-service attack.
9. LINKING TO OUR WEBSITE
You may only link to our home page if you do in a way which does not cause any damage to
our reputation or harm to Clearly.
You may not establish a link or link to any page of our Website in any way that implies, states
or suggests any form of association, partnership or endorsement, where none exists. You must
not establish a link to our Website if the link is on a platform which contains content that is
offensive, political, controversial, infringes the intellectual property rights of any other person
or entity, or does not comply with all applicable laws and regulations.
Our Website must not be framed on any other site.
10. LINKS FROM OUR WEBSITE
The Website may facilitate access to other sites or on-line social media networks or pages for
your convenience. These Website, networks, or pages have not necessarily been reviewed by
Clearly and are maintained by third parties over which Clearly exercises no control.
Accordingly, Clearly expressly disclaims any responsibility for the content, the materials, the
accuracy of the information, and/or the quality of the products or services provided by,
available through, or advertised on these third-party sites. Moreover, these links do not imply
an endorsement with respect to any third party or any Web site or the products or services
provided by any third party.
11. DISCLAIMERS AND LIMITATION OF LIABILITY
You agree that the Site, including the content, is provided free of charge. Clearly will not be
liable to you or any person for any loss or damage of any kind which may arise from the
unauthorised use of the Website and the use of any information contained within it.
By using our Website, you agree to defend, indemnify and hold harmless Clearly and its
parent and affiliates, and their directors, employees and agents, against any loss, damage,
liability, reasonable cost or expense (including legal fees) asserted by any third party and
arising from: (i) any User-Posted Content; (ii) your breach of any of these Terms; and (iii)
your infringement of any third party rights, including without limitation any property, privacy
or intellectual property rights. This indemnity shall survive the duration of your use of the
Website.
Clearly does not represent or warrant that our Website, their content or any other material
accessible on the Website are free from defect, error or computer viruses that may affect your
systems. Clearly excludes any liability for any indirect or consequential loss resulting from
your use of our Website, a security breach or failure or the transmission of a computer virus.
You should take steps to safeguard your own software and systems by having your own
security measures and system checks in place. Clearly does not limit or restrict its liability for
fraudulent misrepresentation or death or personal injury should it arise from the negligence of
it, its directors, employees, affiliates, or other representatives or for any liability that cannot
by law be excluded.
You acknowledge that any breach, threatened or actual, of these Terms may cause irreparable
injury to Clearly such injury may not be quantifiable in monetary damages, and Clearly may
not have an adequate remedy at law. Clearly may therefore seek an injunction or other
appropriate equitable relief from a court of competent jurisdiction restraining any breach,
threatened or actual, of your obligations under any provision of these Terms.
12. OTHER TERMS
These Terms (including the policies and rules referred to herein) and any other agreement or
terms or conditions for services, information, or licenses available through the Website, which
are all hereby incorporated by reference as if set forth fully herein, represent the entire
agreement between You and Clearly with respect to use of the Website, and they supersede all
prior or contemporaneous communications and proposals, whether electronic, oral, or written
between You and Clearly with respect to the Website.
You may not assign or transfer any rights under this Agreement without the prior written
consent of Clearly.
Headings are for convenience only.
The Terms and the relationship between you and Clearly shall be governed by the laws of
Australia for users of Clearly Australia and by the laws of New Zealand for users of Clearly
New Zealand. You and Clearly agree to submit to the exclusive jurisdiction of the Australian
courts, or New Zealand courts, as the case may be.
You are an independent party. No joint venture, partnership, employment, or agency
relationship exists between You and Clearly as a result of these Terms or your use of the
Website.
Failure to insist on strict performance of any of the terms and conditions of these Terms will
not operate as a waiver of any subsequent or other default or failure of performance. If any
part of these Terms is determined to be invalid or unenforceable pursuant to applicable law or
court order including, but not limited to, the warranty disclaimers and the liability limitations
set forth above, then the invalid or unenforceable provision will be deemed superseded by a
valid, enforceable provision that most clearly matches the intent of the original provision and
the remainder of these Terms shall continue in effect.
These Terms will terminate immediately and automatically, upon our notice, if You fail to
comply with any of these Terms. You may also terminate these Terms at any time by ceasing
all use of the Website. Your obligations contained herein will survive the termination of these
Terms for any reason.
(LAST UPDATED ON: NOVEMBER 2024)
TERMS OF SALE
1. General
2. Reliance on Information Displayed
3. Prices and Availability
4. Payment
5. Placing an Order
6. Optical Only: Requirements for placing a Prescription order
7. Cancelling or Amending an Order
8. Information required to process an order
9. Invoices and Receipts
10. Fraud and Risk Assessment
11. Order Collection or Shipping and Delivery
12. Risk and Title
13. Returns and Change of Mind
14. Warranty Policy
15. Privacy
16. Liability
17. Force Majeure
18. Waiver
19. Severability
20. Other important terms
21. Jurisdiction
22. Contacting us
1. GENERAL
Please read these Terms of Sale carefully. These Terms of Sale apply to you, the user of our
Services and the purchaser of goods ("You"), and your purchase of any products from a
Clearly Service. These Terms of Sale are subject to change without prior written notice at any
time, in Clearly's sole discretion.
By placing an order with Us you are offering to contract for the supply of healthcare products
(including prescription optical and sun lenses, glasses frames, contact lenses, lens accessories,
accessories and related products).
You agree, by ordering any of our goods and services, to be bound by these Terms of Sale. If
you do not agree to these Terms of Sale in their entirety, you must not order any goods or
services through our Services. You represent that you are at least eighteen (18) years old. If
you are not of such an age, please consult with your parent or guardian with respect to these
Terms.
All sales are expressly conditioned upon your agreement to these Terms of Sale, as well as all
of our Terms, including our Terms of Use, Returns Policy, Warranty Policy and Privacy
Policy. Other important terms may also apply to your Order such as specific terms for certain
Goods as identified in the product description field on our Website. We will always provide
any additional terms to you when you make an order.
3. PRICES AND AVAILABILITY
The purchase price of Products from our Services are shown digitally on the website.
All prices listed by the Services are inclusive of GST (unless otherwise specified), but do not
include a delivery charge (if any).
Prices listed in:
- our Australian Services are in Australian Dollars (AUD);
- our New Zealand Services are in New Zealand Dollars (NZD).
We reserve the right to adjust prices, goods, services and special offers at our discretion. We
are not obligated to provide notice of these changes
All Products and Services offered and ordered from the Services are subject to availability.
You acknowledge that:
- we are not responsible for the pricing and promotions offered in third party stores or websites for the same Product;
- we are not obligated to price match for Products or Services offered elsewhere;
- we may, in our sole discretion, offer a price match as a gesture of good will;
- we reserve the right to implement restrictions on quantities for certain products and brands per customer.
4. PAYMENT
We process payments and future payments through our approved payment platform(s), credit
or debit card, once you place an order with us.
We use approved third party service providers to process card payments.
Except where otherwise set out in these Terms of Sale, the price payable by you for the goods
is the price given by the Services at the time you place your order. Applicable taxes and the
delivery fee will be added at the time you place your order, but will not affect the base price
of the goods.
You must not attempt to purchase Goods from us via unlawful or fraudulent means.
However, if you order prescription goods from our websites or online Services, payment will
only be processed once your prescription is provided or verified. Payment will be processed
after receipt of your order but prior to dispatch.
If your health fund cover allows for optical claims or benefits, you may be entitled to use your
benefits to obtain a rebate on your purchase. When your order is processed, we will provide
you with an invoice that includes a provider number which can be used with any health fund
in Australia to claim any eligible benefits, subject to your individual plans and inclusions.
You may be able to claim this benefit instantly through some health fund providers on our
Website.
5. PLACING AN ORDER
The display of any product or promotion through a Service shall be construed as an
advertisement or offer to treat, and not as an offer by Clearly. By submitting an order for a
product, you will be deemed to be making an offer to buy that product subject to our Terms.
Where You order more than one item, your order comprises of a series of offers for each item
individually. If your offer is accepted by Clearly, this will result in a binding contract between
you and Clearly (Contract). Each Contract will incorporate these Terms and Conditions of
Sale.
When you have submitted your order, you will receive a receipt or email from Us
acknowledging receipt of your order and confirming the details of your order. Your offer to
purchase a product is accepted by Clearly when Clearly processes payment for the order. You
will receive a receipt or e-mails confirming when the products have been paid for and when
the products are dispatched by Us.
6. OPTICAL ONLY: REQUIREMENTS FOR ORDERS OF PRESCRIPTION GOODS
If you submit an order for prescription lenses or other prescription goods, you accept that you
will be required to submit details of a valid prescription from a suitably qualified person, and
when requested, any other detail of your current valid prescription (including any notes on the
prescription). Where prescription eyeglasses have been ordered, acceptance of your order by
Us will be subject to receipt and verification of such prescription. If your script was obtained
through an external provider, You consent to Us contacting your optician or optometrist to
verify your prescription.
By placing an order for a prescription service or good, you are confirming that:
- you have a valid prescription for the goods you are ordering;
- the information you provide to us is true and correct and matches your current prescription;
- you are placing this order for yourself, and no other person; and
- you have sought advice from an eye care professional, or have formed a reasoned view for why this product or service is appropriate for you.
7. CANCELLING OR AMENDING AN ORDER
For orders placed online, You are unable to amend your order once the order has been
confirmed by us. If you would like to change or return your order after the order is confirmed,
please refer to our Returns Policy.
If you cancel a Made To Order (customised) product, You are not eligible to have your
payment or deposit refunded in accordance with our Returns Policy.
We reserve the right to cancel an order, or part thereof, at any time if:
- all or some of the products in the order are out of stock;
- there is an error in the listing of the product;
- the Order that has been placed is in breach of these Terms;
- you have not provided us with all the information required to process your order, including any prescription information, or we have not been able to verify information provided to us by you.
If your order is cancelled by Us, We will provide you with notice that your order has been
cancelled and provide a full refund to your original payment method, including any additional
associated fees and charges.
8. INFORMATION REQUIRED TO PROCESS AN ORDER
Once You have selected the products which You would like to purchase, You will be asked if
you consent to creating a profile with Us using your details. Creating a profile is not required
for all purchases; however, a profile helps us to facilitate the checkout process and retain your
purchase history for future orders on the Services. For more information on how we keep and
manage your personal information please refer to our Privacy Policy.
For prescription purchases and health care related services and purchases, we are required by
Law to collect personal details. Please refer to our Privacy Policy for details on how we
collect, keep and manage your personal information.
9. INVOICES
After placing an order with us online you will access an order confirmation webpage and
receive an order confirmation email (together the “Order Confirmations”). The Order
Confirmations set out the final details of the order you have submitted. Please take care when
placing your order, as you will be unable to add to or amend your order after we send the
Order Confirmations.
10. FRAUD AND RISK ASSESSMENT
We have measures in place to verify the legitimacy of purchases for the safety of our
customers. We may contact you via the details provided to verify your purchases and reserve
the right to cancel any Order that we are unable to verify or is in breach of our Terms.
11. ORDER COLLECTION OR SHIPPING AND DELIVERY
We will only deliver Goods ordered through the Services to a location where we provide
delivery services. The goods will be delivered by a carrier to the delivery address specified by
you during the order process.
We have multiple distribution centres globally as such, You may receive multiple deliveries
for your Order. If this is the case, you will be provided with the tracking details for each
delivery via your nominated email address.
We will do our best to arrange delivery of your goods within a reasonable time of ordering.
For orders placed online, we will provide you with tracking information if your item has
tracking. Please note that all tracking information is provided to Us by our delivery service
provider and are estimates of delivery only.
We aim to dispatch all products within 14 days of the date of your order, subject to validation
of any prescription details or missing order details. Please note we do not guarantee the
availability of products or dispatch times.
For complex prescriptions or made to order prescription orders, we may take up to eight
weeks to make and ship your order.
We do our best to ensure timely deliveries, but please note that shipments can occasionally be
delayed due to major holidays or unforeseen circumstances. Tracking numbers will be
provided for all orders.
Deliver to your nominated address:
- If You select delivery to your nominated address, You are responsible for providing the correct delivery details at the time of order. If incorrect delivery details are provided, we will make reasonable attempts to rectify the details, however we are not liable for any loss or damage as a result.
- If a delivery is unfulfilled by the courier your order will be returned to the warehouse. You will need to contact customer care and provide them with the receipt number to organise redelivery. Any associated additional shipping fees will be at the expense of the customer.
12. RISK AND TITLE
The risk of loss and title for any item ordered from us passes to you upon our delivery of your
items to the shipping carrier.
For Goods that have been returned or exchanged by You, title does not transfer to Us for
returned or exchanged items until the item arrives at our fulfillment center. Please see Our
Returns and Exchange policy for more information about returning or exchanging the goods.
13. RETURNS AND CHANGE OF MIND
For details of our Returns Policy, including for change of mind, please review our Returns
Policy on our Website.
14. WARRANTY POLICY
For details of our Warranty Policy, please review our Warranty policy on our Website.
15. PRIVACY
We process personal information about you in accordance with our Privacy Policy that can be
found on our Website. Please read our Privacy Policy carefully to understand Clearly’s use
and treatment of your personal information. By placing an order, you agree that you have read
and agree to the Privacy Policy.
16. LIABILITY
Subject to the remainder of this clause, and to the extent permitted by law, Clearly’s liability
under these Terms of Sale or in relation to any order shall be limited to the amount paid for
the relevant product/s or service/s purchased by you. Clearly will not be liable to you for any
indirect, punitive, incidental, special, or consequential loss or damage arising out of or in any
way connected with:
- incorrectly entered prescription information;
- your improper use of the products you purchase;
- loss or damage you may suffer under or in connection with any Contract or these Terms of Sale, including any loss of income or profits, loss of data, loss of goodwill or loss of opportunity;
- any intentional or negligent act or omission by you or your improper use of the products.
Clearly does not limit or restrict its liability for fraud or fraudulent misrepresentation, death or
personal injury arising from the negligence of Clearly, its directors, employees, affiliates or
other representatives.
Nothing within these Terms of Sale shall limit or affect your statutory rights under the local
consumer laws.
17. FORCE MAJEURE
We will not be responsible for any delay or failure to comply with these Terms of Sale or the
Additional Policies if the delay or failure arises from any event which is beyond our
reasonable control. Such events would include (but are not limited to) fires, floods,
earthquakes, storms, natural disasters, war, civil unrest, pandemics, acts of terrorism or
malicious damage to or destruction of our premises, equipment or goods or by reason of any
act done pursuant to a trade dispute or shortages of labor (Force Majeure).
If Clearly has already fulfilled its obligations under any contract in part or in full at the time
of a Force Majeure event, We will be entitled to charge you for that fulfilled part unless your
obligation to pay is prevented by the Force Majeure event in which case you will pay
immediately once the Force Majeure event has passed.
18. WAIVER
A waiver of any right or remedy is only effective if given in writing and shall not be deemed a
waiver of any subsequent breach or fault. Delay in exercising or failure to exercise a right or
remedy under these Terms of Sale shall not constitute a waiver of the rights and remedies
under these Terms of Sale.
19. SEVERABILITY
In the event that one or more of the terms set out in these Terms of Sale or in the Additional
Policies is held to be invalid by a competent authority, the remaining terms of the Terms of
Sale and the Additional Policies shall continue to have effect and you will still be bound by
them.
20. OTHER IMPORTANT TERMS
All notices given by you to us must be given to Customer Service at
https://www.clearly.com.au/en-au/c/customer-service/contact-us. We may give you notice at
either the email or postal address you provide to us when placing an order.
The Terms of Sale, together with our Additional Policies, and any document expressly
referred to in them or agreed in writing between us, constitutes the entire agreement between
us in relation to these Terms of Sale.
We may transfer, assign, charge or sub-contract any of our rights and obligations under these
Terms of Sale, as may be reasonably required by us, at any time during the term of the
contract with us, and will use all reasonable endeavours to inform you in advance of any such assignment.
21. JURISDICTION
The Terms and the relationship between you and Clearly shall be governed by the laws of
Australia for users of Clearly Australia and by the laws of New Zealand for users of Clearly
New Zealand. You and Clearly agree to submit to the exclusive jurisdiction of the Australian
courts, or New Zealand courts, as the case may be.
22. CONTACTING US
If you have any questions or concerns, please contact please contact Customer Care on (1-
800-639-478 ) (Australia) or (0 800 446 107 ) (New Zealand). Alternatively you can contact
us via email (customerservice@clearly.com.au) (Australia) or
(customerservice@clearly.co.nz) (New Zealand).
Subscription Value Plan Terms and Conditions
- The Clearly Subscription plan is available for all contact lenses sold online at clearly.com.au and clearly.co.nz.
- The subscription provides you with a 15% discount off the current Clearly online retail price of the contact lenses applicable at the time of each shipment. Please note that the prices of contact lenses fluctuate up and down based on vendor pricing and market conditions, and Clearly will do our very best to offer you the most competitive prices we can.
- Subscription orders always include free shipping.
- The only accepted payment method is by credit card (Visa, Mastercard, American Express).
- You must have a current valid contact lens prescription prescribed by a registered Australian or New Zealand optometrist.
- Your subscription is ongoing until you cancel, or your prescription expires.
- If your prescription expires, you will need to create a new subscription with your new prescription.
- The price and subscription discount available online at the time of purchasing will apply to the new subscription.
- You will be provided with your contact lenses at the frequency at which you order, e.g. if you have ordered 3 months of contact lenses, we will send you a refill order of contact lenses every 3 months and charge your credit card every 3 months. You can reschedule your order in Your Account.
- You may cancel your subscription at any time, however you may be charged for your next subscription order if you do not cancel before the subscription order date.
- You can cancel your subscription in Your Account or by calling Customer Care on 1- 800-639-478 in Australia or 0 800 446 107 in New Zealand.
- The Clearly Subscription plan cannot be used in conjunction with any other offer, discount or benefit from any source.
- All personal information is collected, stored, and used in accordance with the Clearly Privacy Policy.
- If you have any questions regarding the Clearly Subscription plan, please contact Customer Care on 1-800-639-478 in Australia or 0 800 446 107 in New Zealand.